HomeGoods

Christopher Williams

Shared publicly - August, 6

Today’s Date is May 31, 2021 We went into this store to look to purchase A couple things… As we entered the store we were told we need to wear a mask even tho I am fully vaccinated and the state as lifted the Mask Mandate. We were told by the staff there that all their companies are still pushing the masks which is a lie because we just came from HomeSense up the road! So if you decide to come to this location make sure you have a mask!!

Kishore Dasararaju

Shared publicly - December, 9

Went to buy a few gifts and things for home. Quite a few selections. Hard to choose. Good thing we had a budget for gifts and knew what we need for our home. Great place to shop always, holidays or casual shopping.

Nicole Diodato

Shared publicly - February, 7

Always find the best stuff in this store. It's always beautifully staged and organized which makes for an even better experience!

Joan Reiman

Shared publicly - August, 6

My first time to HomeGoods. What a fun store with great prices!

Deborah Haudel

Shared publicly - August, 6

I needed a particular item since I was in the neighborhood I stopped in. Much to my dislike they are requiring customers to continue to wear masks. The state restrictions have been lifted, it is up to each store to make decisions about this issue. While asking/requiring employees to comply that is one thing but to continue to make customers is another. At what point will this requirement end, I won't be back.. until this is lifted. Otherwise there was no point in getting vaxed...this type of requirement keeps the fear out there..if people are scared of the unknown then they should wear a mask...until they feel comfortable again. Fear will keep us crippled.

taymara mendes

Shared publicly - January, 8

Rude employees....... they can't accept Visa gift cards bec of there trash register...... old Bill's thry don't accept bec the machine can't read the bill...... come on what place Is that. I will not come back ever again.........

Buckwild

Shared publicly - February, 7

Good inventory. Nice store. Plenty of parking and friendly staff.

Shehab Shaker

Shared publicly - August, 6

I just made a purchase from home goods Westborough and was surprised to see that one of the cashiers was speaking with customers in a temper way that lacked the basics for customer service . And was surprised more to see her supervisor standing and seeing what happened without even trying to control the situation. Great Customer service is what makes a business successful. I'm disappointed with what I saw today .

Kerry Blossfeld

Shared publicly - August, 7

Best store for seasonal home decor - and everyday kitchen basics. It's very hard to go and not leave with more than I intended to buy! They have great prices and the stock is constantly refreshing - this can be good for finding new things but can also be frustrating if you are trying to get more of a specific item. It's not the kind of store when you go in looking for an exact item - you have to be open to options within a category (looking for fun holiday glasses vs. wanting white ceramic mugs with trees on them). Love this store!

Lauren Elias

Shared publicly - August, 6

I was in here recently and found the perfect storage bin I had been looking for. I needed to get more but could only handle so many in one trip. Between purchasing the boxes and going back to get more, I was exposed to the virus. I called them to see if they’d be willing to let me purchase the storage bins over the phone and let me do a curbside pickup and they told me it wasn’t possible. I now cannot find the storage bins anywhere in the same color and/or size and it’s completely ruined the whole project I had started. As a COVID nurse who is stressed, can’t see anyone and is taking every extra precaution to make sure I don’t give this virus to anyone, it was very frustrating to run into this issue when this project is the only thing keeping me sane right now. I’ve been shopping here since this store opened so I’m very disappointed with this customer service experience as the woman didn’t even try to help me/come up with solutions, she simply gave a flat, “no.”